Links

• 4D
• Brady
• ISBER - Resources
• Zebra
• Code Corporation

Our IT department is very pleased with how easy it is to maintain and support. Considering we gave up an Oracle server based application for Freezerworks, they are thrilled.

Bar Code Printers

• I am getting a “Label Printer Not Responding” error message. What should I do?
• Can we use the bar code printer we have to print bar code labels?
• The port designated is not responding. Please confirm the port number and power supply to the printer.
• My Zebra printer displays a red or orange light – never green, and will not print.
• When I try to print labels I get “ERROR 29 - The value must be 1 or 0”.
• How to "re-gap" a Zebra TLP 2844 printer gap sensor
• The print on the label from my Zebra printer is too light.
• Connecting printer to Mac - won't print. Which port to use?
• My printer (Zebra) is not working. I couldn't get the gap sensor to work; it kept changing from green to orange, never red.
• Out of Memory error when printing labels
• Print a small set of labels
• My barcode label won’t scan.
• Zebra Printer Status Light Indicators
• My printer skips labels, resulting in many wasted labels.
• The print on my label is light or incomplete.

Closing Freezerworks

• Closing Freezerworks - zDialogs message

Connectivity

• Can we link Freezerworks with other database programs we use?
• Why can't we run standalone on a server or store the data file for standalone on a separate computer?

Customizing Freezerworks

• Can Dataworks customize Freezerworks to address specific needs?

Data File

• I want to change the location of the data file (move it to a different drive). How do we redirect the program to save the files to this new location?
• I backed up my data file. When I launched the program it said, "File not found." I re-installed from the CD, but this did not help. I opened the progr

Error Messages

• Access to specified device, path, or file is denied.
• Cannot find .ini file.
• The resource cache file cannot be created.
• Error –9939. External routine not found.
• Error 2186. Access denied, or Service not responding to the control function.
• No more room to save the record or Segment is locked
• Out of Memory error when printing bar code labels.
• An interruption has occurred while flushing the data to disk. Please run 4D Tools.
• The form could not be loaded.
• An attempt has been made to save non-unique data to a table with a unique field.
• Not enough space in your data segment to allocate a new data segment.
• Network Errors –10030, -10031 and -10033
• Error –9952. Invalid data segment header.
• The service did not respond to the control request in a timely fashion.
• Error 233 when printing bar code labels.

Importing Data

• How can I use Import to update aliquot data in Freezerworks?
• What delimiter settings should I use when importing data?
• Error message contains: The destination string is smaller than the source
• Freezerworks closes when I select the file to import.

Labels

• What is the difference between the 1ml portrait and landscape labels?
• Do you have labels that stick to frozen vials?
• Do you offer wraparound labels smaller than the 1 ml vial size?
• Do you have labels for slides?

Networking

• You need at least one network component to run 4D Client.
• Access to Freezerworks over the network is slow. What can I do to improve performance?
• Error –10002. The database cannot be used
• Can you register Freezerworks as a Service?
• Is a desktop computer sufficient to use as a server or do we need a true server?
• Error –10001. The connection to the database has been disrupted.
• Will Freezerworks Server run under Windows 2000? Novell?
• I am not able to get a connection on the client. What should I do?
• Can I have both Mac and Windows clients accessing Freezerworks Server?
• Does the data file have to be in the same location as the server software, or can it be on a mapped drive?
• Can Freezerworks Server be used with Terminal Service?
• Error message: "Register as a service could not be done because the Database Access path contains spaces.”
• What Port Number does Freezerworks use?

Quality Assurance

• Is Freezerworks FDA Title 21 CFR Part 11 Compliant?
• Does Freezerworks meet GMP standards?

Reports

• Can we create our own reports?

Scanners

• I switched the scanner to a different client computer, and now it doesn't read the bar code. It beeps as if it will, but does not enter anything into

Installation

• Downloading Freezerworks 5.5 getting "open with" prompt
• When starting Freezerworks or Freezerworks Unlimited for the first time after installation, the program flashes on the screen and then quits.
• Is Freezerworks compatible with Macintosh Leopard (10.5)