Freezerworks offers three product editions and different licensing options to fit the needs of any organization. Request a quote here.

• When we developed the first version of Freezerworks in 1992, we did it with true configurability in mind. This means your workflow is supported by Freezerworks rather than your workflow needing to adapt to the software.  The configurable nature of Freezerworks further ensures it will continue to support your workflow as your needs and processes change and grow. A competitor may provide similar functionality in many areas. However, Freezerworks excels in how that functionality is integrated into your existing operations.
• For more, see our post on what sets Freezerworks apart.

• You can request a demo here.

• With the purchase of your software, our support staff will help you with implementation assistance over the phone or web meeting. This includes setting up Freezerworks to match your workflow.
• We also offer onsite training and training camps. Check out our training page or speak with an account executive for more information.
• In addition, we have a library of instructional videos that walk you through the different functions of Freezerworks.

• Our Customer Care Program is designed to ensure that you get the support you need and that your software is working at its fullest capacity to meet your needs. Here is what our Customer Care Program includes:
  • Support via phone, e-mail, or online remote Internet session.
  • Upgrade and maintenance releases at no additional charge.
  • Assistance with bar code printer setup and connection to Freezerworks.
  • Assistance in finding the best ways to utilize Freezerworks.
  • Database diagnostics.
  • Needs assessment for custom features (does not include custom programming or modifications).

• Our support staff will help you with implementation assistance over the phone or via web meeting. We will walk you through the process of setting up Freezerworks to perfectly match your workflow.
• Your first year’s enrollment in our Customer Care Program is included with your purchase (with an optional renewal after one year) to ensure that you get the support you need. Here is what our Customer Care Program includes:
  • Support via phone, e-mail, or online remote Internet session.
  • Upgrade and maintenance releases at no additional charge.
  • Assistance with label printer setup and connection to Freezerworks.
  • Assistance in finding the best ways to utilize Freezerworks.
  • Needs assessment for custom features (does not include custom programming or modifications).
• We have additional options available for training such as onsite training or training camps.

• Freezerworks can be implemented very quickly, within weeks in many instances. The setup is all done inside the software itself, and is easy to do.
• Additionally, our support staff will help you with implementation assistance over the phone or via web meeting, or for the most effective and speedy implementation, we have onsite services available. Also, see our case studies for examples of rapid implementations of Freezerworks, both with and without onsite services.

• We supply and support a variety of barcoding products. We have labels, printers, and scanners that can meet any of your barcoding needs.
• Custom label formats can be added to Freezerworks for a small fee.
• Contact sales@freezerworks.com if you are interested in a quote for barcoding supplies, need a custom label design, or wish to receive a free sample of our labels.

• Freezerworks is fully configurable and can support any freezer configuration. It can also be configured to support dry storage, or any other storage.