Will Freezerworks handle non-freezer inventory?

Freezerworks is fully configurable, so you define which data fields you want to track. Freezerworks can be used to manage any kind of inventory, and is regularly used to track dry storage and other non-freezer inventory.

Which edition is right for me?

Study our different Editions to see what is right for you on our Freezerworks information page.
If you are not sure, have questions, or are ready to request a demo of the Edition you want to try, contact sales@freezerworks.com.

Yes, Freezerworks is used to track non-human samples, such as animal samples or soil samples, by many different organizations. The full configurability of Freezerworks allows you to track any kind of samples you want.

The upgrade to the newest version of Freezerworks is seamless, and requires no re-creation of your data, user defined fields, entry forms, freezers, or list views. Everything you have already created will be preserved, and you will have the added functionality of the newest version of Freezerworks.
If you work in a validated environment you may consider pairing our IQ/OQ Validation Package with your upgrade.

If you have a current Customer Care Program contract with us, your upgrade to the latest version of Freezerworks is free!
If you are not running the current version, or if you are interested in a more powerful Edition (such as Summit to Pinnacle) contact sales@freezerworks.com to get a quote on becoming current on Customer Care and/or moving to a more feature rich Edition of Freezerworks.

Upgrading to the newest version of Freezerworks is seamless, and requires no re-creation of your data, user defined fields, entry forms, freezers, or list views. Upgrades to the newest version are included free of charge with your Customer Care Program.

Every Edition of Freezerworks is validated in house to strict standards to meet FDA, GLP, and all required compliance.
Click here for more info on our validation process.
If you require your own in-house validation, we also offer IQ/OQ validation packages that can be run by your organization.
For more information about our validation package, call an Account Executive at 425-673-1974 or email sales@freezerworks.com.

All Editions of Freezerworks make it easy for you to stay in compliance with 21 CFR Part 11.
The unmodifiable audit trail captures every modification made to every data field in Freezerworks and user authentication is required upon login.
See our Quality Assurance web page for our 21 CFR Part 11 statement.

Freezerworks Summit and Pinnacle editions make it easy for you to stay in compliance with HIPAA regulations.
In Summit and Pinnacle, you can mask your PHI/PII data, restrict access to PHI/PII data, and all viewing of PHI/PII information is automatically captured in the PHI Viewing Audit Trail.
Click here for our statement on HIPAA.

With your Freezerworks purchase, you receive a perpetual Freezerworks license, meaning that you own the software for life. Request a quote here.
Remote Implementation Assistance with a Support Specialist, including installation guidance and the configuration of basic fields and forms.
You also receive one year subscription in our Customer Care Program, with an optional renewal of 20% of the cost of the software after one year. Here is a quick list of what your Customer Care Program includes:

Support via phone, e-mail, or online remote Internet session.
Upgrade and maintenance releases at no additional charge.
Assistance with label printer setup and connection to Freezerworks.
Assistance in finding the best ways to utilize Freezerworks.
Needs assessment for custom features (does not include custom programming or modifications).