What can I do to prepare for my upgrade?

Acquire the password for your ADMIN account. The ADMIN account is not the same as any user with System Administration privileges; it must be the ADMIN account. If you do not know your ADMIN password and are unable to retrieve it, contact support.

If you are in a version prior to Freezerworks 2019, review the Freezerworks 2019 Upgrade Pt. 1 video for all the pre-upgrade steps to complete before your upgrade.

Check our System Requirements to ensure your computer’s OS is compatible with the most current version of Freezerworks.