Support Videos

Explore our self-guided support videos.

Ryan Gangle Ryan Gangle

The Freezerworks Hierarchy

This video will walk you through the hierarchy of Freezerworks. Learn how you can use Transactions, Aliquots, Samples, Patients, Visits, and Studies to better manage your data.

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Michelle Osorio Michelle Osorio

Pooling Part 2 (Browser): Search and View

Using Pooling-related fields and a new type of search, learn how to effectively find your Pooled Samples in the Freezerworks Web Client. This video also details how our new traceability tools and Pooling pages in Samples Entry make it easy to discover everything related to a Pooled Sample.

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Michelle Osorio Michelle Osorio

Pooling Part 1: Workflows

Using Pooling-related fields and a new type of search, learn how to effectively find your Pooled Samples in the Freezerworks Desktop Client. This video also details how our new traceability tools and Pooling tabs in Samples Entry make it easy to discover everything related to a Pooled Sample

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Michelle Osorio Michelle Osorio

Pooling Part 2 (Desktop): Search and View

Using Pooling-related fields and a new type of search, learn how to effectively find your Pooled Samples in the Freezerworks Desktop Client. This video also details how our new traceability tools and Pooling tabs in Samples Entry make it easy to discover everything related to a Pooled Sample

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Ryan Gangle Ryan Gangle

Patient Management for the Browser Client

Watch as we demonstrate how to create and modify Patient data with the Freezerworks Web Client. Learn how to configure Patients Entry Forms, add new Patients, associate Samples to Patients, and more.

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Michelle Osorio Michelle Osorio

Reports: Part 2

In this video, you'll learn how to print reports from the Inventory List View, Sample Records, Explore Freezers, or Shipments.

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Michelle Osorio Michelle Osorio

Reports: Part 1

In this video, you'll learn how to print reports from the Inventory List View, Sample Records, Explore Freezers, or Shipments.

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Michelle Osorio Michelle Osorio

Homepages

Homepages are a new interface that make Freezerworks easier to navigate, help bring new users into your system, and increase discoverability of powerful but underutilized areas of the program. In this video we’ll look at the anatomy of a Homepage, how to create a Private Homepage, assign Homepages to other Users, and to organize the Tiles on Homepages.

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Michelle Osorio Michelle Osorio

Visual Freezers: Part 4

In this final video on Visual Freezers, we'll show you how to set up a freezer's subdivisions before configuring its picture, then finish with an example of an exception. If you just want to know how to configure them visually, skip to the 3:50 mark.

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Michelle Osorio Michelle Osorio

User Preferences

Make Freezerworks easier to use! User Preferences can help make using Move Aliquots, Aliquots Entry Freezer Graphics, Quick Search, List Views, and Sample Entry Forms simpler and more straightforward.

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