Support Videos

Explore our self-guided support videos.

Ryan Gangle Ryan Gangle

Agnostic Kits

Use Freezerworks Pinnacle's Agnostic Kits to make your study management more flexible and efficient.

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Ryan Gangle Ryan Gangle

The Freezerworks Hierarchy

This video will walk you through the hierarchy of Freezerworks. Learn how you can use Transactions, Aliquots, Samples, Patients, Visits, and Studies to better manage your data.

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Ryan Gangle Ryan Gangle

Patient Management for the Browser Client

Watch as we demonstrate how to create and modify Patient data with the Freezerworks Web Client. Learn how to configure Patients Entry Forms, add new Patients, associate Samples to Patients, and more.

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Ryan Gangle Ryan Gangle

Samples Entry: Part 2

Watch as we demonstrate how to create and modify Sample Entry Forms for the Browser Client. Learn how to add fields, color, branding, and more to your Entry Forms.

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Ryan Gangle Ryan Gangle

Samples Entry: Part 1

Watch as we demonstrate how to enter Samples and Aliquots on the Web Client. Learn how to use the Entry Forms to add and modify data.

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Ryan Gangle Ryan Gangle

What's New in Freezerworks 2021

Upgrade your lab operations with Freezerworks 2021! Discover the Web Client features that make sample management smarter and faster.

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Ryan Gangle Ryan Gangle

Freezerworks 2019 Upgrade: Part 2

Once you have prepared your data file of Freezerworks 2018 for Freezerworks 2019 you can upgrade. This video will walk you through the upgrade process.

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Ryan Gangle Ryan Gangle

Study Management Part 6: Receive Pregenerated Visits

Part 6 of the Study Management video series explains what to do after receiving pre-generated Visits. After the Visit has been completed and the data has been collected, learn how to enter that data into Freezerworks.

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Ryan Gangle Ryan Gangle

Study Management Part 5: Create Kits

Part 5 of the Study Management video series explains how you can prepare for visits by creating kits. Kit creation allows you to pre-generate expected sample and aliquot data, learn how and when to do this in Pinnacle.

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