
Support Videos
Explore our self-guided support videos.
Agnostic Kits
Use Freezerworks Pinnacle's Agnostic Kits to make your study management more flexible and efficient.
What can Freezerworks do for you?
Freezerworks is a fully-configurable solution for sample tracking, sample management and freezer inventory.
The Freezerworks Hierarchy
This video will walk you through the hierarchy of Freezerworks. Learn how you can use Transactions, Aliquots, Samples, Patients, Visits, and Studies to better manage your data.
What’s New in Freezerworks 2024
Freezerworks 2024 is here! Here's what you need to know about the new features and functions in this powerful new edition.
Workflows on the Browser Client: Part 2
Learn how to use additional workflow types on the Freezerworks Browser Client.
What’s New in Freezerworks 2022
Freezerworks 2022 is here! Here's what you need to know about the new features and functions in this powerful new edition.
Workflows on the Browser Client: Part 1
Learn how to use additional workflow types on the Freezerworks Browser Client.
Patient Management for the Browser Client
Watch as we demonstrate how to create and modify Patient data with the Freezerworks Web Client. Learn how to configure Patients Entry Forms, add new Patients, associate Samples to Patients, and more.
Samples Entry: Part 2
Watch as we demonstrate how to create and modify Sample Entry Forms for the Browser Client. Learn how to add fields, color, branding, and more to your Entry Forms.
Samples Entry: Part 1
Watch as we demonstrate how to enter Samples and Aliquots on the Web Client. Learn how to use the Entry Forms to add and modify data.
What's New in Freezerworks 2021
Upgrade your lab operations with Freezerworks 2021! Discover the Web Client features that make sample management smarter and faster.
Sub-Aliquot Workflows: Part 2
Now that you know how to configure a Sub-Aliquot Workflow, let's learn how to process it.
Sub-Aliquot Workflows: Part 1
Learn how to configure a Sub-Aliquot Workflow Template in Freezerworks 2019.
Freezerworks 2019 Upgrade: Part 2
Once you have prepared your data file of Freezerworks 2018 for Freezerworks 2019 you can upgrade. This video will walk you through the upgrade process.
Freezerworks 2019 Upgrade: Part 1
This video will help you prepare your edition of Freezerworks 2018 to be upgraded to Freezerworks 2019.
What's New in Freezerworks 2019
Freezerworks 2019 is here! Here's what you need to know about the new features and functions in this powerful new edition.
Study Management Part 7: Receive Pregenerated Samples & Aliquots
The last video of our Study Management video series explains what to do when you receive loose samples and aliquots instead of kits. Learn how to scan these samples and aliquots into the correct Freezerworks Study.
Study Management Part 6: Receive Pregenerated Visits
Part 6 of the Study Management video series explains what to do after receiving pre-generated Visits. After the Visit has been completed and the data has been collected, learn how to enter that data into Freezerworks.
Study Management Part 5: Create Kits
Part 5 of the Study Management video series explains how you can prepare for visits by creating kits. Kit creation allows you to pre-generate expected sample and aliquot data, learn how and when to do this in Pinnacle.
Study Management Part 4: Enroll Patients
Part 4 of the Study Management video series explains the steps required to enroll patients into your configured studies.