Support Videos

Explore our self-guided support videos.

Michelle Osorio Michelle Osorio

Visual Freezers: Part 3

In this continuation of our series on Visual Freezers, we'll look at Aliquots Entry and the new Freezer Graphic you’ll be using when creating and modifying Samples and Aliquots.

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Michelle Osorio Michelle Osorio

Navigating Your Freezerworks Demo

Here we'll walk through a standard Freezerworks DEMO datafile. We'll log in, get a quick overview of how to navigate the software and see some of the more notable features.

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Michelle Osorio Michelle Osorio

Visual Freezers: Part 2

In this continuation of our series on Visual Freezers, we'll look at Aliquots Entry and the new Freezer Graphic you’ll be using when creating and modifying Samples and Aliquots.

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Ryan Gangle Ryan Gangle

Freezerworks 2019 Upgrade: Part 2

Once you have prepared your data file of Freezerworks 2018 for Freezerworks 2019 you can upgrade. This video will walk you through the upgrade process.

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Michelle Osorio Michelle Osorio

Visual Freezers: Part 1

An introduction to Visual Freezers - Freezerworks' all new way to navigate your freezers using an intuitive graphical interface.

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Ryan Gangle Ryan Gangle

Study Management Part 6: Receive Pregenerated Visits

Part 6 of the Study Management video series explains what to do after receiving pre-generated Visits. After the Visit has been completed and the data has been collected, learn how to enter that data into Freezerworks.

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Ryan Gangle Ryan Gangle

Study Management Part 5: Create Kits

Part 5 of the Study Management video series explains how you can prepare for visits by creating kits. Kit creation allows you to pre-generate expected sample and aliquot data, learn how and when to do this in Pinnacle.

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Ryan Gangle Ryan Gangle

Study Management Part 3: Model Visits

Part 3 of the Study Management video series explains how to configure and model Visits in Pinnacle. Learn how to add samples, aliquots, and tests to a modeled Visit.

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Ryan Gangle Ryan Gangle

Study Management Part 2: Configure Studies

Part 2 of the Study Management video series is an in-depth overview of Study Configuration. Learn how to manage studies, add multiple arms, attach documents, update study versions, and more.

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Michelle Osorio Michelle Osorio

The FDA & Freezerworks: Part 1

Part one of our FDA and Freezerworks presentation covers 21 CFR Part 11 Compliance Software Development vs. System Development.

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