With your Freezerworks purchase, you receive a perpetual Freezerworks license, meaning that you own the software for life. Request a quote here.
You also receive one year subscription in our Customer Care Program, with an optional renewal of 20% of the cost of the software after one year. Here is a quick list of what your Customer Care Program includes:
Support via phone, e-mail, or online remote Internet session.
Upgrade and maintenance releases at no additional charge.
Assistance with label printer setup and connection to Freezerworks.
Assistance in finding the best ways to utilize Freezerworks.
Database diagnostics.
Needs assessment for custom features (does not include custom programming or modifications).