Support Videos
Explore our self-guided support videos.
Study Management Part 6: Receive Pregenerated Visits
Part 6 of the Study Management video series explains what to do after receiving pre-generated Visits. After the Visit has been completed and the data has been collected, learn how to enter that data into Freezerworks.
Study Management Part 5: Create Kits
Part 5 of the Study Management video series explains how you can prepare for visits by creating kits. Kit creation allows you to pre-generate expected sample and aliquot data, learn how and when to do this in Pinnacle.
Study Management Part 3: Model Visits
Part 3 of the Study Management video series explains how to configure and model Visits in Pinnacle. Learn how to add samples, aliquots, and tests to a modeled Visit.
Study Management Part 2: Configure Studies
Part 2 of the Study Management video series is an in-depth overview of Study Configuration. Learn how to manage studies, add multiple arms, attach documents, update study versions, and more.